At stalorivique, we take your privacy seriously. This isn't just another legal document you'll skip over—though we know most people do. We've tried to write this in plain English because you deserve to understand what happens with your information when you use our financial analysis services.

This policy explains how we collect, use, store, and protect your personal information when you interact with our website and services. We operate in Australia and comply with the Privacy Act 1988, including the Australian Privacy Principles.

Information We Collect

We collect different types of information depending on how you interact with us. Some you give us directly, some we collect automatically, and some comes from third parties you've already shared it with.

Information You Provide Directly

When you reach out to us, sign up for our services, or fill out forms on our website, you might give us:

• Your name, email address, and phone number
• Business details if you're inquiring about corporate services
• Financial information relevant to the analysis services you're requesting
• Any messages or questions you send through our contact forms
• Payment information when you purchase services (though we don't store full card details)

Automatically Collected Information

Like pretty much every website these days, we collect some technical information automatically. This includes your IP address, browser type, device information, and how you navigate through our site. We use this to improve the website and understand which content actually helps people.

We also use cookies—small files stored on your device that help the website remember your preferences and analyze site traffic. You can disable cookies in your browser, but some features might not work as smoothly.

Information From Third Parties

Sometimes we receive information from third-party services you've connected with, like business directories or professional networks. We only use this data if you've given permission for it to be shared.

How We Use Your Information

We don't collect data just for the sake of it. Here's what we actually do with your information:

• Respond to your inquiries and provide the services you've requested
• Process payments and maintain transaction records
• Send you information about services you've shown interest in
• Improve our website and services based on how people use them
• Comply with legal obligations and prevent fraudulent activity
• Analyze industry trends to provide better financial insights

Data Storage and Security

Your data is stored on secure servers located in Australia. We use industry-standard encryption and security measures to protect it from unauthorized access, alteration, or destruction.

That said, no system is completely foolproof. While we do everything reasonably possible to protect your information, we can't guarantee absolute security. If you notice anything suspicious with your account or information, contact us immediately.

How Long We Keep Your Data

We keep your personal information only as long as necessary for the purposes we collected it. This varies depending on the type of information:

Sharing Your Information

We share your information only when necessary and only with trusted parties. This includes:

• Service providers who help us run our business (payment processors, hosting providers, analytics services)
• Professional advisors like lawyers and accountants when required
• Law enforcement or regulatory bodies if legally required
• Business partners, but only with your explicit consent

All third parties we work with are required to protect your information and use it only for the specific purposes we've authorized. We don't give them permission to use your data for their own marketing.

Your Rights

Under Australian privacy law, you have several rights regarding your personal information. You can exercise these rights by contacting us using the details at the bottom of this page.

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide this within 30 days, free of charge for the first request each year. We might charge a reasonable fee for additional requests to cover administrative costs.

Correct Your Information

If your personal information is inaccurate or outdated, you can ask us to correct it. We'll update our records promptly and notify any third parties we've shared the information with, where appropriate.

Delete Your Information

You can request deletion of your personal information. We'll honor this request unless we have a legitimate reason to keep it, such as legal obligations or ongoing service agreements. We'll explain our reasoning if we can't delete everything you've requested.

Restrict Processing

You can ask us to limit how we use your information. For example, you might want us to stop sending marketing emails while still maintaining your service account.

Object to Processing

You can object to specific ways we use your information, particularly for marketing purposes. We'll respect your wishes unless we have compelling legitimate grounds to continue.

Data Portability

You can request a copy of your information in a structured, commonly used format that you can transfer to another service provider.

Marketing Communications

We'll only send you marketing emails if you've opted in or if you're an existing client and the content is relevant to services you've used. Every email includes an unsubscribe link, and we'll process your request within 5 business days.

Even if you unsubscribe from marketing, we'll still send you essential service-related messages about your account or services you're actively using.

Children's Privacy

Our services aren't designed for children under 18, and we don't knowingly collect information from them. If you believe we've accidentally collected information from a child, please contact us immediately so we can delete it.

International Data Transfers

Your information is primarily stored and processed in Australia. In some cases, our service providers might process data outside Australia. When this happens, we ensure they provide adequate protection for your information through contractual obligations or other legal mechanisms.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The "Last Updated" date at the top of this page shows when we last revised the policy. We encourage you to review it periodically, especially before providing us with new personal information.

Complaints and Disputes

If you're not satisfied with how we've handled your personal information, you can lodge a complaint with us. We take complaints seriously and will investigate thoroughly.

We'll acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you're not happy with our response, you have the right to contact the Office of the Australian Information Commissioner.